Checking in

Check in time

• Check-in opens 1 hour and closes 20 minutes before each scheduled departure time. Boarding will commence no later than 5 minutes before scheduled departure time.
• To ensure on-time flights and to avoid disappointment, it is advisable to check in early if traveling with infants or excess luggage as it will be easier for us to help you.
• Booked passenger(s) that arrive after a flight has been closed will be refused check-in and will result in additional fees.

Check in location

• Fagalii Airport – you won’t miss it.

• Faleolo International Airport – Departures building, far left counter.

• Tafuna International Airport – check-in will be done in our air conditioned office, the first office on the left after the stairs from the main check-in area going towards Polynesian and Hawaiian Air offices. 

• Fua'amotu International Airport